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GENERAL TERMS AND CONDITIONS FOR PRIVATE BOAT TOURS

https://menorquinatrips.com/

1. PURPOSE

These terms and conditions govern the booking of private boat tours and excursions offered by Seamallorcatrips.

By making a reservation, the user expressly agrees to these terms and conditions.

2. BOOKINGS

  • The tours are private, in accordance with applicable regulations in the Balearic Islands.

  • No individual seats or single tickets are sold.

  • Bookings can be made via website, external system (Turitop), WhatsApp, or telephone.

  • The booking is only confirmed once payment has been received.

  • Each reservation grants exclusive use of the boat for the client’s group on the selected date, preventing its sale to other customers.

3. PRICES AND PAYMENT

  • Prices refer to the full rental of the boat, not individual seats.

  • The price may vary depending on the number of people in the group.

  • This variation is due to operational factors such as:

    • higher fuel consumption

    • increased load on the vessel

    • greater wear and logistical requirements

  • Payment to secure the selected date must be made at the time of booking using the available methods.

4. CANCELLATION AND REFUND POLICY

  • Once the booking has been confirmed and payment has been made, no refunds will be issued under any circumstances.

  • This is due to:

    • the booking blocking the boat’s availability for other clients

    • the service being specifically prepared for the reserved date and group

  • In exceptional cases of force majeure (adverse weather conditions or operational impossibility), the following may be offered:

    • a date change, or

    • an equivalent alternative, subject to availability

5. SAFETY REQUIREMENTS

For safety reasons, this activity is not suitable for:

  • Persons over 120 kg

  • Pregnant women

  • Children under 5 years old

  • Persons with reduced mobility or access difficulties

  • Persons over 70 years old

The user declares, under their own responsibility, that they meet these requirements at the time of booking.

The company is not obliged to verify this information prior to boarding, and the client is responsible for ensuring that all information provided is accurate.

6. USER OBLIGATIONS

The user agrees to:

  • Provide truthful and complete information at all times

  • Comply with the stated safety requirements

  • Follow crew instructions at all times

  • Refrain from consuming alcohol or substances that may compromise safety

7. LIABILITY

  • Participation in the tour is at the user’s own responsibility, confirming that they are in suitable physical condition.

  • The company is not responsible for incidents arising from:

    • failure to comply with safety rules

    • inadequate physical condition of the user

    • false or incomplete booking information

    • consumption of alcohol or substances

  • In the event of a clear breach of safety requirements, the company reserves the right to deny boarding without any refund.

8. MODIFICATIONS

Schedules, routes, or conditions may be modified for safety reasons, weather conditions, or force majeure.

9. MINORS

Minors must be accompanied by a responsible adult at all times.

10. APPLICABLE LAW

These terms are governed by Spanish law.
Jurisdiction: Palma de Mallorca.

11. CONTACT

Email: menorquinatrips@gmail.com
Phone / WhatsApp: +34 611 979 024